Tuesday, September 19 • 4:45pm - 5:15pm
Meet Them Where They Are: A Common Sense Approach to Healthcare Consumerism

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Six years ago, healthcare consumerism was still a fringe topic, just beginning to find its voice. Today, it’s a full-throated chorus created by consultants, technology companies and industry media, leaving many health systems confused about how best to move forward. Piedmont Healthcare’s Matt Gove will discuss how the health system tries to keep things simple by focusing on healthcare consumers when they are actually acting like consumers.

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Matt Gove

Chief Consumer Officer, Piedmont Healthcare
Matt Gove is Chief Consumer Officer for the Atlanta-based Piedmont Healthcare System. Matt oversees marketing, communications, patient experience, government relations and community benefit for the growing seven-hospital system. Matt works system-wide to focus on Piedmont’s customers... Read More →

Tuesday September 19, 2017 4:45pm - 5:15pm
The Fairmont Copley Plaza, Venetian Room 138 St James Ave, Boston, MA 02116

Attendees (12)