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Wednesday, September 20 • 3:30pm - 4:30pm
Driving Systemness & Building a Sense of Community With Your Providers

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How do health systems go from operating as groups of care facilities linked primarily in name to functioning as true systems? Maximizing the benefits of health systems for patient care, provider satisfaction, and organizational performance requires effective care coordination, provider engagement, change management, and more. Our panelists will share strategies they've utilized to drive "systemness" and what they've learned in the process.

Moderators
avatar for Erin Jospe, MD

Erin Jospe, MD

Chief Medical Officer, Kyruus
Erin Jospe is the Chief Medical Officer of Kyruus, Inc., Prior to joining Kyruus, Inc., Erin was the Chief Medical Officer at PatientKeeper, an electronic health record overlay solution providing a complete electronic clinical workflow for physicians on both desktop and mobile... Read More →

Speakers
avatar for Claus Hamann, MD, MS, FACP

Claus Hamann, MD, MS, FACP

Vice-President, Population Health, Beacon Health / Eastern Maine Healthcare Systems
Dr. Claus Hamann is vice-president for population health at Beacon Health, the risk- and value- contracting subsidiary of Eastern Maine Healthcare Systems, Brewer ME. A board-certified internist, geriatrician and clinical informatician, he is responsible for utilization and quality... Read More →
avatar for Katie Logan

Katie Logan

Vice President, Experience, Piedmont Healthcare
Serving as vice president of Patient Experience for Piedmont Healthcare, Katie is responsible for the development and execution of Piedmont's experience strategy. She leads the practices and innovations that emphasize the consistent delivery of patient centered care, while transforming... Read More →
avatar for Inga Lennes, MD, MPH, MBA

Inga Lennes, MD, MPH, MBA

SVP, Service Excellence and Practice Improvement, Mass General Hospital/MGPO
Dr. Lennes is the MGPO senior vice president for service excellence and practice improvement, as well as a clinically active thoracic medical oncologist, director of the pulmonary nodule clinic, and quality of care researcher. Since coming to MGH in 2009, she has become a leader... Read More →
avatar for Kim Swafford

Kim Swafford

Chief Operating Officer, Providence St. Joseph Health
Kim is COO of Clinical Program Services at Providence St. Joseph Health (PSJH). In this role, she has been focused on scaling best practices and developing system-wide Clinical Institutes. Her passion has been on focusing on how both patients and providers access our clinical programs... Read More →


Wednesday September 20, 2017 3:30pm - 4:30pm EDT
The Fairmont Copley Plaza, Grand Ballroom 138 St James Ave, Boston, MA 02116